Website privacy

notice

Hello. Nice to see you here.

When you browse the web, you leave a digital footprint. It’s information

about your device and the way you use it online.

We just want to let you know that we’ll collect this information about you.

Most websites do this.

We use this information to deliver the website to you. We also use it for

other things, which we think help you and us.

We’ve put this notice together to explain this. Don’t worry. It takes a little

over 7 minutes to read.

By the way, when we say “we” this means the HSBC group of companies

and our trusted partners who provide services to us.

These include our:

• technology providers

• cybersecurity companies

• social media partners

• advertising partners

Our Privacy Notices

This is our website notice.

We have other notices. Some of these may apply to you as well. It depends

on how you choose to interact with us.

• Public website notice (you are here): This notice covers parts of this

website where you don’t need a password (like this page).

• Full privacy notice: Our full privacy notice contains more information to

read alongside this notice. It will tell you more details, such as the full

company names of HSBC’s data controllers. It also tells you how HSBC

uses your personal information in general.

 Cookie notice: This notice covers how we collect information from your

web browser or mobile device.

• Other notices: Some of our apps or parts of our websites have their own

privacy notices

Personal information collected by this website

We collect information when you use our website. We also do this when

you visit one of our social media sites.

When you view our website or social media sites, we can see:

• what you click

• what you view

• how long you spend on pages

• your device and internet connection details such as:

type of device you’re using, IP address and details about your internet

connection, technical details such as your screen size and the software

you’re using, such as your web browser

• your country or region (not exactly where you are unless we

ask permission)

• your unique advertising or other identification numbers allocated to your

browser or device

If you follow a link to this website, we know the last site you visited. You

may have reached this website by following a link from an email. When you

open an email from us, we may be able to tell:

• that you’ve opened it

• what links in the email you click on

When you fill in a form on our website, we can see what you type.

If you send us a message, we may collect information you tell us.

Some of this data is collected by:

Our partners: these may be website hosts or social media sites

Cyber-security filtering technology: this keeps our website safe from

fraud and crime

Cookies and similar technology: these are set on your device by us and

our trusted partners

We don’t often know exactly who you are from this data. But sometimes

we may connect this data with other information we hold about you.

For example:

• if you browse our website and then access online banking, we may

connect this data to you. The next time you visit, we may still link that

data to you

• if you browse our website while logged into social media accounts, then

our partners may be able to connect this data to those accounts

• it might be possible to connect your browsing data to personal data held

by third parties

We use your data when it is in our legitimate interests.

This means we need to have a valid and lawful reason to use your data and

balance this with your interests.

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How we use this personal information:

To deliver the website.

We use your information to operate the website and monitor how well it is

working. Most websites do this.

To improve our business

We use your information to:

• understand how you use our services

• view trends in product offerings

• develop well targeted offers and products

• find offers and products that may be of interest to you

• make our services better for you

• learn how useful our marketing is and make it better

Security and protection

We use your information to help protect you and ourselves against fraud or

crime. For example, our service providers look at all use of our website to

help block malicious activity. This helps keep you and us safe.

One of our security providers is Google ReCaptcha. Google asks us to tell

you that this is subject to the Google Privacy Policy and Terms of Use.